24.02.2023

 PRIVACY POLICY

The Metamorphoses® Company (BE0792 557 997) is run by Yana A. Gaevskaya and M. Dei Conoscenti, who can be contacted at create@themetamorphoses.com. We value privacy and are committed to protecting personal data. On this page we will set out in simple, easy to read terms, how we collect, use and securely store your personal information when you are browsing this website or contact us via email.

Types of data we collect and why

  • Personal information may be provided voluntarily by the user or collected automatically when using this website.

  • Personal information such as your name and email address is collected when you contact The Metamorphoses, request sessions or contact us directly.

  • Additionally, the website may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

  • We don’t sell or trade email addresses with other organisations or businesses.

  • Google Analytics – we use Google Analytics to track and examine the use of this website, collect standard internet log information and details of visitor behaviour patterns, such as location and pages accessed. We do this to better understand the user experience with our website and content. So we can constantly strive to improve our content and tailor it to suit our audience. Google Analytics may collect your IP address but it does not collect any other personal data. For more information please read Google’s privacy policy.

  • Cookies – we may log information using cookies, which are small data files stored on your browser by the website. The website may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalised experience on the website.

  • Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent.

    How your information may be used

  • To better understand our audience, and maintain and improve the website and its services.

  • To respond to your emails and answer queries. 

  • To occasionally send you promotional emails about our services.

  • To send administrative communications, such as updates to policies. 

  • To provide you with user support when using this website.

  • To protect, investigate and deter against unauthorised or illegal activity.

    Your acceptance of these terms

    By continuing to read our website and use forms to contact us you confirm your agreement to the terms and conditions as set out in our privacy policy.

    Access to your personal information and queries

    You are entitled to view, amend or delete the personal information this website holds. If you have any queries about this privacy policy or would like to send a request about your data, please email create@themetamorphoses.com

    Changes to this privacy policy

    From time to time this privacy policy may be subject to changes and updates. Please continue to refer back to this page to stay informed about the ways we may collect your information. The last date the policy was updated can be found at the top of the page.

COPYRIGHT

The Metamorphoses® Design is an EUIPO Community Registered Design and Trademark. All the Knowledge, information, content of visuals on the website belongs The metamorphoses unless stated differently.

THE METAMORPHOSES® is a copyrighted and original design that have been provided to Client and is for Client’s individual use only and a single-user license. Client is not AUTHORISed to use any of THE METAMORPHOSES® intellectual property for Client’s business purposes. All intellectual property, including THE METAMORPHOSES copyrighted method, process and design, shall remain the sole property of THE METAMORPHOSES. No license to sell or distribute THE METAMORPHOSES materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by THE METAMORPHOSES  is confidential and proprietary, and belongs solely and exclusively to the company, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with THE METAMORPHOSES®. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, THE METAMORPHOSES  will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

TERMS AND CONDITIONS

The Metamorphoses® agrees to provide Design Sessions, with minimum of 1 session of 2h each to maximum 7 sessions 2h each per trajectory, identified on the invoice provided to the client. The client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in The Metamorphoses' Design Sessions.

THE METAMORPHOSES® works exclusively with a 100 % pre-payment.

Within the first 7 days from original date of purchase, the moment your money reached our bank account, you can request a refund. No refunds will be given after 7 days from the original date of purchase. After day 7, all payments are non-refundable and you are responsible for full payment of the fees for the trajectory regardless if you attend to participate or not.

Each client receives one free rescheduling if the session is rescheduled prior to the 48 hour window before. To reschedule, you must do so prior to 48 hours before your session begins. To reschedule your session, simply send an email to create@themetamorphoses.com